5.0 from 109 Google reviews

You pay for the fix,
not for the first guess

A customer came to us with a fault that turned out to be a tricky power circuit board. It took two trips to source the exact part, and when the diagnosis shifted partway through we were prepared not to charge for the first one, so he only paid for what actually fixed it. He wrote that up, and that is the sort of thing this has run on since 1988.

Most people reach us on WhatsApp.

A clean Mitsubishi Electric StarMex inverter wall unit mounted on a wall after servicing
A unit put back the way it should look.

5.0

Google rating

109

Google reviews

1988

Registered since

ServicingChemical washLeak diagnosisClogged pumpsElectrical repairBoard level faultsResidentialRegistered since 1988ServicingChemical washLeak diagnosisClogged pumpsElectrical repairBoard level faultsResidentialRegistered since 1988
What is actually inside

You cannot see the part that matters

The front panel comes off and the fins behind it can look like this. Nobody can tell from the outside, which is exactly why it is easy to be told a unit needs a full chemical wash when it does not, or that it is fine when it is not.

A heavily soiled aircon fan coil with thick dust matting the fins
Fins matted with dust, the panel just removed
Close-up of an aircon fan coil with blackened blower blades and dusty fins
The same unit again, blower blades black with it
A hand holding a removed aircon drain and pump assembly, with a grey clog circled in green marker
The blockage, circled, in the part it came out of.
How we work

We show you the thing we found

That customer had a leak for the second time that year and had been trying to find someone who would not oversell him. The problem was a clogged pump. It came out, and he ended up with a photo of it, circled, which he put in his own review.

Showing someone the part is the fastest way past the only real disadvantage a customer has, which is that they cannot see inside their own aircon and otherwise have to take somebody's word for it.

He had been “struggling to find a reliable aircon service company that wont try to upsell or charge over blown prices”.

mazi, on why he called
What we do

Aircon and electrical, both

Aircon and electrical work on the same visit where it is needed. WhatsApp or call and tell us what the unit is doing.

Aircon servicing

Routine servicing for homes, with the filters and coils actually cleaned rather than wiped over.

Chemical wash

For a coil that has gone past what a normal service will shift. The fins and blower get chemically cleaned rather than wiped.

Leaks and clogged pumps

Water coming through the wall is usually a blocked drain or pump. It gets found, shown to you, and cleared.

Electrical repair

Down to board level. One customer had a power PCB fault that took two trips to source the right part for.

Diagnosis before work

The fault gets found and explained first. If the diagnosis shifts partway through, you pay for what actually fixed it.

Advice you can use

How to run the unit, what the settings actually do, and how long you can leave it before the next service.

What customers wrote

5.0 from 109 reviews

Read them on Google

It turned out to be a tricky power PCB issue, and he actually took two trips to source the exact parts. What impressed me most was his honesty,he was fully prepared not to charge me for the initial part when the diagnosis shifted, ensuring I only paid for the actual fix.

Muhammad Iqbal

a month ago

Had an aircon leak 2nd time this year and was struggling to find a reliable aircon service company that wont try to upsell or charge over blown prices. ... The team arrived on time, communicated clearly via WhatsApp, and quickly identified the problem (a clogged pump pic below). They got it fixed efficiently and professionally.

mazi

10 months ago

Really happy with the service from Caredy Aircon. Booking was easy and they turned up on time and ready to work. The technician was friendly, took the time to explain what he was doing, and did a thorough job ...

Reeves Wong

2 weeks ago

He was able to explain clearly what to be expected of the servicing of AC units. Some much needed AC maintenance knowledge was shared by Jin Teck as well. All in all, a fuss-free and happy experience with Caredy.

Alvin Chiang

a month ago

I tried many aircon servicing places. Even the famous app where you can engage freelancers. Let me tell you nothing beats this company.

Abuja Munafik

2 months ago

Since 1988

Registered since August 1988

In that time the work has not changed much and neither has the reason people call: a unit stops cooling, or water appears where it should not, and somebody wants it dealt with by a person who will not invent a bigger problem than the one they have.

Jin Teck is the one who usually turns up and the one most of the reviews are about. What customers write about is being shown what was wrong, having it explained, and coming back to a flat that was left clean.

A technician up a ladder cleaning a ceiling-mounted aircon unit inside an occupied flat, with an extraction machine on the floor and plastic sheeting laid down to protect it
Mid-clean, with sheeting down over the floor.
Get in touch

WhatsApp is easiest

It is how most people reach us. Tell us which room, and what the unit is doing.

WhatsApp or call
8887 8167
Booking
By appointment. Message or call and we will fix a time. One customer had his confirmed the same day he asked.

Aircon since 1988

5.0 from 109 reviews

WhatsApp